• Monday 07-04 10:00am - 6:00pm
  • Tuesday 07-05 10:00am - 6:00pm
  • Wednesday 07-06 10:00am - 6:00pm
  • Thursday 07-07 10:00am - 9:00pm
  • Friday 07-08 10:00am - 9:00pm
  • Saturday 07-09 9:00am - 5:00pm
  • Sunday 07-10 10:00am - 5:00pm

 

Some stores may have hours that differ from the mall hours displayed above.

Health & Safety Measures

COVID-19: Policies and Procedures. Learn more.

Job

Key Holder

Full & Part Time

Established in 1994, RUDSAK is a privately-owned Canadian luxury fashion company that houses a
passionate and creative team. Renowned for its premium quality outerwear and leathers, RUDSAK
offers unique collections that allow our customers to freely express their uniqueness.

We are looking for new talent. Join our team!

Job description
(Note: The masculine is used without any discrimination and for the sole purpose of lightening the text)
The Key Holder will support the management team in all operation functions to optimize sales
performance by leveraging the brand, enhancing customer experience and create emotional connection.
The Key Holder will execute the plans and strategies developed by the Store Manager to support the
various store functions in relation to sales, operations, clientele development, and merchandising. They
will ensure a positive work environment while ensuring an optimal client experience. The Key Holder will
mentor Brand Ambassadors to ensure customer retail excellence.

Key Responsibilities:
· Exceed sales targets results for the respective location by creating brand loyalty
· Analyze and react to the needs of the business to optimize sales opportunities
· Resolve customer issue by investigating problems, developing solutions ensuring a positive
customer experience
· Training on standard operating procedures (SPO's); ensure Brand Ambassadors have the proper
understanding of SOPs and the potential impact on the business
· Maintains loss prevention, visual standards and merchandising standards
· Manages inventory logistics
· Performs other duties as assigned

Key Requirements:
· Minimum of 1-year experience within a retail setting preferably luxury brand
· Proven ability to drive positive client experiences that build loyalty and deliver measurable
results
· Strong organizational skills and thrives in a fast-paced environment
· Strong verbal and written skills
· Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
· Flexibility to work retail schedule which will include evenings, weekend and holidays

We thank all applicants for their interest; however, only selected candidates will be contacted

Business Hours
    • Monday 10:00am - 6:00pm
    • Tuesday 10:00am - 6:00pm
    • Wednesday 10:00am - 6:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 9:00am - 5:00pm
    • Sunday 10:00am - 5:00pm
Holiday Hours
    • Labor's Day - Sept. 5, 2022 Closed
    • Thanksgiving Day - Oct. 10, 2022 10:00am - 6:00pm
    • Remembrance Day - Nov. 11, 2022 10:00am - 9:00pm
    • Black Friday - Nov. 25, 2022 8:00am - 9:00pm
    • Christmas Eve - Dec. 24, 2022 10:00am - 5:00pm
    • Christmas - Dec. 25, 2022 Closed
    • Boxing Day - Dec. 26, 2022 1:00pm - 5:00pm
    • New Year's Eve - Dec. 31, 2022 10:00am - 5:00pm
    • New Year's Day - Jan. 1, 2023 Closed