Job

Come and join one of the world's top footwear companies
GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word "geo" (earth), and "x", a letter-element symbolizing technology.
At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving . We identify , through constant research , the most advanced technologies and the latest trends , so that we can eventually incorporate them in our unique products .

GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team:

WHY WORK WITH US!

- Merchandise discount program
- Career advancement
- Group benefit plan

Job title: Sales Associate
Reports to: Store Manager
Key Responsibilities:

SALES & STORE OPERATIONS

- Inventory Management: maintain stockroom organization standards; support all inventory handling procedures, including consolidations, recalls, markdowns and shipment receiving;

- Loss Prevention & Security: follow all operating and cash management policies & procedures to ensure store assets are secure to minimize loss

- Maintain Health & Safety Standards: follow all health & safety standards to maintain a safe work environment for all staff, including following ladder usage policy

- Store Set-up & Organization: maintain all areas of the store such as stockrooms, cash desks, and ensures operational binders are maintained and set up for use to run an efficient store

- Communication: review all communication tools to keep up-to-date on business performance and other key tasks to be completed as directed by the management team

- Commitment to Learning: Actively participate in all meetings and training initiatives to enhance skills

CUSTOMER SERVICE

Service Model Ambassador:

- Deliver exceptional customer service, by following GEOX Service Model steps and is always friendly, helpful and sincere in their approach

- Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering [email protected] where necessary

- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner

- Maintain strong knowledge regarding product, promotions and special events in order to communicate to customers for more effective selling

- Handle customer service opportunities in a positive and professional manner

Visual Merchandising Ambassador:

- Supports all corporate visual directives and maintain those standards throughout the day

- Maintain the appearance of the selling floor, restock and merchandise according to GEOX standards and company objectives

- Partner with management team on the implementation of monthly visual directives

Brand Ambassador :

- Passionate and knowledgeable of all GEOX technologies, products and patents

- Knowledgeable in communication all aspects of product including store collections, best sellers and seasonal product trends

- Facilitates own learning to confidently and passionately interact with every customer

POSITION REQUIREMENTS

Education:
High School or College Degree or commensurate retail experience
Previous Experience
Minimum 2 years' experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel/footwear)

Required Skills

Communication skills - ability to clearly communicate & articulate key ideas and concepts
Strong interpersonal skills can connect easily with people
Strong computer and system skills proficiency in Microsoft Excel and POS system
Knowledgeable of performance metrics & basic math skills understand key retail performance metrics, and can connect results to business decisions and personal work tasks
Organizational skills - manage multiple tasks to meet objectives and critical deadlines