As a member of the Banana Republic team, our brand ambassadors are responsible for helping create a customer-centric environment and engaging with customers to ensure a positive shopping experience.
· Demonstrating customer-centric behaviors
· Assessing customers' needs and providing assistance and information on product features and benefits
· Enhancing the customer experience through digital offerings
· Actively seeking out and engaging with customers in the store
· Ensuring the customer never leaves disappointed
· Handling all returns and customer issues courteously and professionally
· Maintaining the store to meet brand standards
· Executing all operational processes effectively and efficiently
· Demonstrating values and behaviors consistent with our culture
· Achieving goals
· Performing other duties as assigned
· Customer focused
· Effective communication
· Tech savvy
· Previous experience in a customer-centric environment preferred.
· Ability to demonstrate strong customer focused skills.
· Ability to receive feedback and take action when appropriate.
· Ability to meet brand availability requirements.
· Ability to maneuver around sales floor, stockroom and office
· Ability to lift up to 30 pounds
- Monday 10:00am - 6:00pm
- Tuesday 10:00am - 6:00pm
- Wednesday 10:00am - 6:00pm
- Thursday 10:00am - 9:00pm
- Friday 10:00am - 9:00pm
- Saturday 9:30am - 5:00pm
- Sunday 10:00am - 5:00pm
- Canada Day - July 1, 2019 Closed
- Labor's Day - Sept. 2, 2019 Closed
- Thanksgiving Day - Oct. 14, 2019 10:00am - 6:00pm
- Remembrance Day - Nov. 11, 2019 10:00am - 6:00pm
- Black Friday - Nov. 29, 2019 8:00am - 9:00pm
- Christmas Eve - Dec. 24, 2019 10:00am - 5:00pm
- Christmas - Dec. 25, 2019 Closed
- Boxing Day - Dec. 26, 2019 1:00pm - 9:00pm
- New Year's Eve - Dec. 31, 2019 10:00am - 5:00pm
- New Year's Day - Jan. 1, 2020 Closed