Job

As a member of the Banana Republic team, our brand ambassadors are responsible for helping create a customer-centric environment and engaging with customers to ensure a positive shopping experience.

Responsibilities include:
· Demonstrating customer-centric behaviors
· Assessing customers' needs and providing assistance and information on product features and benefits
· Enhancing the customer experience through digital offerings
· Actively seeking out and engaging with customers in the store
· Ensuring the customer never leaves disappointed
· Handling all returns and customer issues courteously and professionally
· Maintaining the store to meet brand standards
· Executing all operational processes effectively and efficiently
· Demonstrating values and behaviors consistent with our culture
· Achieving goals
· Performing other duties as assigned

Key Qualifications:
· Customer focused
· Effective communication
· Tech savvy

Requirements:
· Previous experience in a customer-centric environment preferred.
· Ability to demonstrate strong customer focused skills.
· Ability to receive feedback and take action when appropriate.
· Ability to meet brand availability requirements.
· Ability to maneuver around sales floor, stockroom and office
· Ability to lift up to 30 pounds