Saks Fifth Avenue OFF 5TH (OPENING SOON) - Place Ste-Foy - Québec, Québec

Operations Coordinator

Full Time

The Operations Coordinator is responsible for supporting sales and profit; achieving all company objectives and inspiring a high performance team.  The Operations Coordinator drives results by overseeing the efficiency and productivity of the back of house functions including Door to Floor process, price changes and cashiering support.  The Operations Coordinator may also be responsible for store opening and closing functions and the daily operational functions of the store. The Operations Coordinator provides feedback to the store’s management team on associate performance and concerns; supports training of associates on processes, standards, tasks, and product knowledge; and acts as the Selling & Service Leader as assigned.  The Operations Coordinator leads by example and works to promote a teamwork environment.

Primary / Essential Job Functions:
  • Responsible for supporting achievement of Sales, Controllable Profit, Email Capture rate, Ship from Stores, Store to Store and Locator.
  • Supports the selling and service processes; providing direction to team in achieving sales goals and execution of company initiatives.
  • Provides consistently excellent selling and service skills to customers to drive results and model behaviors for Associates.
  • Oversees and performs the operational and merchandising processes to ensure that Door to Floor standards are maintained and signage and pricing vehicles are current and clear.
  • Oversees efficient processing and movement of merchandise through Door to Floor, Price Changes, re-ticketing, RTV’s, MOOS and mis-mates, Ship from Store, Store to Store and Locator.
  • Organizes back of house area and tools including signage, sign holders, and store supplies.
  • Supports the merchandise presentation and signage standards in partnership with ASMs and Supervisors. Coaches associates on standards and adherence to corporate visual directives.
  • Supports the inventory shortage strategy, results, and concerns and communicates policies and
  • procedures to store population.
  • Ensures that the store is a safe working and shopping environment, orders store supplies, communicates facility or housekeeping issues and partners to resolve them.
  • Ensures that all appropriate financial and regulatory controls are in place and monitors compliance, protecting confidential and non-public information.


Opening hours

  • Monday: 10:00am - 6:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 10:00am - 9:00pm
  • Friday: 10:00am - 9:00pm
  • Saturday: 9:30am - 5:00pm
  • Sunday: 10:00am - 5:00pm

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